Creating User Roles

Required Permission

This feature requires the TEAM_ADMIN_USER_ROLES permission. See Feature Permissions for details.

Learn how to create new User Roles to define permission sets for your team members.

Creating a New Role

  1. Navigate to Team Administration → User Roles
  2. Click the Create Role button
  3. Fill in the basic information:
    • Role Name (required) — A descriptive name like "Sales Representative"
    • Description — Explain the purpose of this role
  4. Click Save to create the role

After Creating a Role

Once created, you'll be taken to the role detail page where you can configure:

Assigning Users

In the role detail page:

  1. Find the Users field
  2. Search for and select users to assign
  3. Note: Team Admins are excluded since they already have full access

Impact on Users

  • When you assign a role to a user, all the role's permissions take effect immediately
  • If a user has multiple roles, their effective permissions are the union of all roles — if any role grants a permission, the user has it
  • Changes to a role's permissions affect all users currently assigned to that role
  • Removing a role from a user removes those permissions (unless granted by another assigned role)
  • Users without any role assigned have no access to features or data (unless they are Team Admins)

Best Practices

  • Start restrictive — Begin with minimal permissions, add more as needed
  • Use descriptive names — Future you will thank you
  • Document purpose — Use the description field to explain the role
  • Group by function — Create roles based on job responsibilities, not individuals

Multiple Roles

Users can have multiple roles assigned. Their effective permissions are the combination (union) of all their roles. If any role grants a permission, the user has that permission.

Related Topics

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